Online Appointment Booking
If you are a patient aged 16 years or over, you can now book a routine 10 minute appointment with your GP using our internet booking service. Once registered for the internet service you can also order repeat prescription items.
If you haven't registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.
You can register online by clicking the link below, but you will still need to come into the surgery with a form of ID to be able to complete the process and use the service.
Click above to use, or to register to use, the online service.
You can book routine appointments several weeks in advance by phone or in person or online via the practice website.
Appointments are 10 minutes long, however if you feel you need longer, please tell the receptionist when you book.
If you feel your problem cannot wait and you feel your medical problem needs to be dealt with the same day, please inform the reception team when making your appointment. Each day we have a number of urgent appointments available and demand for these appointments can be very high especially during the winter and on Monday mornings. Please use this service responsibly.
The practice now operates a robust telephone triage service. This service is for patients who feel they have an urgent medical need for that day. Your call will be taken by our reception team who will ask for a brief description of your symptoms. This is so the clinical triage team can prioritise your call. We aim to call patients back within a 4 hour timeframe. We will attempt to call patients back once. It is the patients responsibility to ensure they have access to the telephone number they have requested a call back on. During your telephone consultation, you will agree with your clinician the best pathway of care for your symptoms.
Remember local pharmacists are trained to give advice and treat many minor conditions such as coughs, colds and sore throats.
Evening and Weekend GP Appointments
GP practices across Wakefield are now offering weekend and evening appointments.
The new GP Care Wakefield scheme enables patients across the district to have access to GP support after normal opening hours.
This enables patients to have access to medical advice and, if required, access to a Wakefield GP appointment, through their normal GP practice telephone number between:
- 18:00 and 22:00hrs Monday to Friday
- 09.00: to 15.00hrs Saturday and Bank Holidays
Patients who use the service will be provided with medical advice from a dedicated nursing team, who can then refer them to a GP appointment that day, if required, at one of two sites across the district.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Home visits are strictly for people too ill to get to the surgery or for housebound patients.
If you require a home visit please telephone reception before 10am if possible. A doctor or our experienced Nurse Prescriber may phone you back as it may be that your problem can be dealt with by telephone advice.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.
There are occasions when examinations of an intimate nature are needed. This practice is committed to putting our patients at ease and therefore has made a chaperone service available to our patients. Chaperones may not always be available immediately therefore the patient may have to make an appointment for a mutually convenient time.
Patients can also bring a relative or friend to act as their chaperone.
We now also have a Carer Chaperone for patients that may need someone to sit with the person that they care for when they need an appointment for themselves.
Cancel an Appointment
Up to 15% of patients who book an appointment then fail to turn up. This wastes doctors’ time and leads to longer times for other patients. Please tell us if you cannot make an appointment so the time can be used for someone else.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.